Our process, in five steps. Understand, frame, build, ship, stay. A real partnership, not a transaction.
We don't follow a spec to the letter, we don't drop a deck and disappear. Our process has five steps. Each one is built so that at the end of the road, you have something that actually works, not just something that ticks the boxes.
Understand
We start with your business, not our solution. Team interviews, process mapping, data analysis, immersion in your domain. If we don't understand what moves you forward or what blocks you, we can't build anything useful.
Frame
We define the real problem together, with measurable success criteria. We propose an approach, we scope, we flag the risks. If AI isn't the right answer, we say so. If a SaaS will do, we say that too. The brief isn't frozen : it evolves with what we learn.
Build
We work in short iterations with regular drops you test on your real data. You see progress. You arbitrate along the way. No tunnel effect, no surprises three months later on launch day.
Ship
We deploy to production, we train your team, we document what's needed to keep the solution alive. Handoff isn't an event, it's a process : we make sure you're truly autonomous before stepping back.
Stay
We don't vanish after go live. Metric tracking, adjustments, minor evolutions, incident support. You know who to call and what it costs. We grow with you over time, or we step back progressively when your team takes over.
Consulting and execution from the same team. You don't move from a firm that thinks to a vendor that executes. The people making the calls are also the ones building.
You talk to decision makers. Not an account manager who relays. The senior on your project is directly reachable.
We say no when we have to. If your need isn't for us, we say so honestly and recommend someone else. Better a clear end than a project that drifts.
Long term continuity. Most of our clients stay over a year. That's our real quality metric, not a final mission NPS.